Senior HR Generalist

Recruitment:

• Continuous involvement in and refinement of the recruitment process, including generating job descriptions, posting ads, filtering CVs, communicating with selected applicants, and managing the interviewing, evaluation, and hiring process. Recruits, interviews, and facilitates hiring qualified job applicants for open positions; collaborates with department managers to understand skills and competencies required for openings.
• Prepare job offers to successful applicants, negotiates when necessary, and provide feedback to unsuccessful applicants.
• Encourages internal referrals by existing employees.
• Conducting reference checks and issuing employment contracts.
• Conduct onboarding orientation for newly hired employees.

Training:

Implement training and development programs through:

• Coordinate and conducting TNA in cooperation with departments managers.
• Identifying and dealing with external training agencies and providers necessary to deliver required trainings while meeting training standards within the allocated budget/cost and with the best quality.
• Preparing internal training rooms and follow-up on attendance.
• Organizing external training courses in terms of following up with trainees before training, sending announcement letters of training dates and places; and during the training process in resolving any issues may occur and following up with providers on attendees’ evaluations and attendance.
• Preparing all training forms (training plan - training center evaluation - trainee evaluation before training – trainee evaluation after training with direct managers) and submitting report to direct manager.
• Assisting in calculating ROTI through monitoring and reviewing the progress of trainees by using questionnaires and through discussions with managers, analyzing results and submitting report to direct manager.

Organization Development:

• Participating in the development, implementation, support, and review of all HR department initiatives, policies, procedures, and systems.
• Participating in performance evaluation processes.
• Maintaining organizational charts and detailed job descriptions along with salary records.
• Conducting exit interviews for the resigned employee or terminated employees with their line managers to determine the reasons for leaving work.

Compensation and Benefits:

• Searching for medical insurance companies to provide the best services at the lowest cost.
• Handle and follow up on the medical cases and programs with the medical insurance provider and the payments/refunds.

Payroll & Personnel:

• Tracking employees' vacation balances.
• Handling staff attendance and reports.
• Updating employee records with new hire information and/or changes in employment status.
• Establishing social and health insurance for the entire staff.
• Handling the contracts renewals and the employees’ files updates.
• Participate in the handling of both the hiring and resignation processes.
• Dealing with Labor Office and Social Insurance Office.
• Participate in investigating complaints brought forward by employees/supervisors/managers and referring complex and/or sensitive matters to the direct manager.
• Attend and participate in employee disciplinary meetings, terminations, and investigations.