Collection Specialist

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10th of Ramadan City, SharqiaPosted 4 years ago

45Applicants for1 open position

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100% of his time is allocated to collections.
Study all cases in the queue and come up with an action plan for each case.
Prioritize the cases in the queue and implement the collection action plan effectively and efficiently.
Apply all collection techniques and reporting serious problems to his superior.
Follow-up (calling debtors, sending Legal Notices, meeting the debtors under the direct supervision of the Team Leader if necessary).
Contact the customers through available contact numbers; otherwise use the technology to trace the customers
Make filed visits effectively for all necessary cases
Making his utmost best and efforts before deciding on the returned cases.
Ensure that all customer queries, complaints, and suggestions are handled effectively and reported to his superior.
Ensure the accuracy of all payments made by debtors.

Bachelor's degree
Problem-solving skills
Ability to work under pressure
Handling Information Confidential
Must Has a car
Strong interpersonal and communication skills
Good command of English language
Time Management
Maximize cash collection by reaching out to customers to collect overdue payments and accounts*Strong customer service skills
Able to deal with people sensitively
Excellent communicating and negotiating skills
Collection experience is must
Excellent Communication skills:Primary focus will be with customers.
Can adapt communication to different levels of collections process