Technical Analyst - (Applications Support)

Interact Technology Solutions Maadi, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Freelance / Project
1 open position
About the Job
  • Integration activities for digital banking systems and Core banking
  • Financial application background
  • Preferable to have a banking background
  • Debug and troubleshoot.
  • Coordinate and train users to perform banks applications tests 
  • Organizing the testing, acceptance, approval and handover of the project:
  • Prepare test scripts.
  • Coordinate and train users to perform tests.
  • Debug and troubleshoot.
  • Prepare user acceptance statement and obtain user sign-off.
  • Prepare user manuals.
  • Performs applications systems administration
  • Manages and monitors applications and activities of all Systems applications and supports critical applications
  • Tests and implements systems related upgrades and problems fixes.
  • Prepares systems and applications for new branches/departments/units and ATMs expansions
  • Diagnoses financial systems issues and manages support cases related to system/software issues.
  • Maintains confidentiality with regard to the information being processed, stored or accessed. 
  • Becomes familiar with ITD policies, services, and staff. 
  • Acts as ‘Duty Officer’ on a weekly rotating on-call roll, who will be assigned many small to medium operational tasks such as systems monitoring, initial troubleshooting, and emergency responses.
  • Applying system patches and upgrades & mandates as necessary (within policy and procedures established for testing and acceptance)
Job Requirements
  • A University degree in computer science or related field and/or equivalent experience.
  • Minimum 3-5 years of experience in applications and/or systems support.
  • Demonstrated in-depth knowledge and experience with systems integration methods and technologies.
  • Ability to execute plans and meet project objectives.
  • Ability to respond and resolve diverse needs of team and business customers and must be detail-oriented and able to multi task.
  • Excellent English written and oral communication skills are key assets; self-confidence is a must.  Must have the ability to talk to both technical developers and business managers and be able to stand up in a meeting and tell the most senior person in the room unwelcome news, for example an IT project will not make its deadline.
  • It is an outsource , project based vacancy  with the ability to renew the contract.
About this Company

Established back in 1996, INTERACT Technology solutions happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies in the IT business. INTERACTs' people are innovators, designers, and developers of cutting edge... (More)

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