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Telesales Team Leader (DME)

Outsourcing Skill
Maadi, Cairo
Posted 5 years ago
60Applicants for1 open position
  • 60Viewed
  • 16In Consideration
  • 44Not Selected
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Job Details

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Job Description

  • Meeting with sales managers to discuss Telesales strategies.
  • Training junior Telesales staff.
  • Writing sales scripts and customer answer sheets.
  • Implementing sales strategies.
  • Managing the Telesales team and assisting junior staff.
  • Monitoring the performance of the sales team.
  • Setting weekly and monthly sales targets.
  • Maintaining customer relationships.
  • Handling escalated customer complaints.
  • Compiling and presenting sales reports.

Job Requirements

  • Bachelor’s degree in Marketing, Human Services or similar field.
  • Previous experience working as a Telesales team leader “Preferred in DME field”.
  • Experience in Telesales preferred.
  • Strong managerial and sales skills.
  • Ability to multitask.
  • Excellent verbal and written English communication skills.
  • Ability to work well under pressure.
  • Ability to write and present reports.
  • Strong organizational skills.

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