Job Details
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Job Description
- Working on AD (Add user – delete user – change password) etc...
- Install hardware, software, or peripheral equipment
- Follow-up & track the tickets with IT divisions
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Oversee the daily performance of computer systems
- Test, deploy, and train end-users on internally developed software applications
- Troubleshoot the network services Perform Data backup and security policies implementation of client terminals.
- Perform basic repairs to Copiers & Printers
- Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
- Supports operation of help desk and serves as focal point for customer concerns
- Resolves technical problems for end-users on a variety of issues
- Run reports to determine malfunctions that continue to occur
Job Requirements
- Entry Level
- Fresh grades / experience one year
- Male-only
- MCSA, MCSE & CCNA & CompTIA A+ & ITI self-study. (optional)
- Ability to diagnose and resolve basic technical issues
- Excellent communication skills
- Proficiency in English
- Understand service management and working with the ticking systems
- BSc/BA in IT, Computer Science or relevant field
