Facilities Operations Supervisor

Full Time

Orange Egypt -
Cairo, EgyptPosted 10 years ago

118Applicants for1 open position

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Job Details

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Job Description

Purpose of the job:

Ensure that Mobinil’s real estate investment is protected to the greatest extent through professional, effective and prudent management of building and shops operations, the expense base and an effective premises strategy.
Act as a focal point in receiving, analyzing & implementing different departmental & clients requests related to buildings and shops operations, maintenance, repairs, & cleaning.
Duties and responsibilities
Planning, Organizing and Budgeting
Developing, implementing ,managing ,the Operation & Maintenance for the portfolio to support the Mobinil business plan including but not limited to core enviromental of transmission room, data rooms, papex, buildings, shops and ware houses.
Maintain BMS operation and schedule for securing efficient energy consumption.
Preparing annual budgets for managed portfolio of Operation & Maintenance capital works and expenses; monitoring expenditure against plan and preparing variance analysis reports.
Implementing a full facilities management program utilising and coordinating contracted services and vendors engaged in fabric, plant and equipment maintenance.
Implementing and managing an Environmental Strategy to include as a minimum energy management and sustainable procurement.
Participating, reviewing and validating desgin and construction doucuments related to O&M Projects
Functional Management
Using planned preventative and cyclical maintenance protocols to ensure Mobinil obtains best value for money whilst also ensuring the value of Mobinil’s non-technology assets are maintained.
Management of all aspects of outsourced Contractors and sub contractors resources including performance measurement through the development and utilisation of Service Level Agreements and Key Performance Indicators including invoices and finicail issues.
Inventory management of Mobinil’s non-technology assets including reporting to local financial control teams and auditors.
Ensuring compliance with Mobinil’s Properties & Facilities Operating policies and procedures, Health and Environmental standards and with all related local regulations. Employing continuous improvement techniques to work toward minimizing / eliminating health, safety and environmental risks to staff, clients and contractors as well as to premises and assets.
Drafting contracts & SLA’s for Facility Management including but not limited to terms & conditions, response times, liabilities, etc…
Conduct contract adminstration & negotiations with service providers & landlords to achieve best SLA’s & bench marking
Conducting proactive Vendor Management in line with Mobinil procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the Operation & Maintenance Management function.
Relationship management with Landlords on all O&M aspects
Managing and maintaining a reactive maintenance facility including help desk & emergency response plans
Measuring O&M customer satisfaction Quarterly and issuing related report.
Managment of spare parts utilize dismantalled stored spare parts from ware house to act as replacment for purshaing and Managing the O&M spare parts control, handling and receiving .
Plan and reschedule actions plans to ensure the optimum performance so that both customer satisfaction and O&M teams’ own objectives can be met.
Mangment technical due delegance for new premisses includung assment degisn and construction doucuments ,site support till operation and maintenace take over
Management of major O&M projects such as but not limited to O&M testing & commissioning of office buildings, kick off on operations in new permises, evacuation & reinstatement of premises, etc…
Project managing small moves and building infrastructure replacement /upgrade projects.
Provide reporting and updates to Mobinil Risk Management on all matters relating to building insurance.
Maintenance of Properties & Facilities Continuity of Business plans, and close coordination with Continuity of Business plans for Mobinil’s business.
Liaising with Building owners, Managing Agents and tenants (if any) on all aspects of Operation & Maintenance Activities but especially to lease obligations and building resilience.
Providing ad hoc reports to Properties & Facilities management.
Performing Periodically audit on all O&M activities done by the subcontractors in the Buildings and Shops including civil and cleaning tasks based on scheduled

Job Requirements

Education:

Bachelor of Engineering / Mechanical or Electrical

Experience:

Minimum 7 years of experience; 5 of which in the fields of Facilities / Asset Management in a managerial role.

Skills:

Knowledge of local regulations and building controls authorities’ policies/procedures.
Knowledge of local vendors/contractors and their best practices.
Comprehensive knowledge and expertise in building systems.
Good working knowledge of practical Health and Safety within the built environment.
Practical Experience of Procurement activity especially in relation to the specification of services contracts and fabric, plant and equipment replacement.
Good experience in an International Corporate environment, including building/property management and maintenance management.
Practical Experience in contract administration.
Broad knowledge of other related disciplines e.g. Space planning, facilities management, building regulations and best practice.

Skills & Abilities:

Excellent communication skills and fluency in both Arabic & English.
Experience in using Microsoft Office software in a business problem solving context.
Strong analytical skills.
Experience in financial management and budget control.
Project Management of small to medium sized works and services implementation.
Line Management of remote teams.
Experienced in Process application & management.
Strong relationship management skills Quality Service.
Strong negotiations and influencing skills
Strong management skills coupled with the ability to co-ordinate and execute complex projects.
Solid Decision making.
Problem solving & Team work skills.
Knowledge of project management tools, phases & resources.
Planning and organisation.
Time Management and prioritisation.