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Job Description
- To provide an effective high response service, including: Liaising with staff to identify their Premise related requirements and propose solutions Providing an effective response to customer queries and complaints where applicable, and to forward any others to relevant departments
- To support the work of the department in service monitoring and supplier management, ensuring that the required standards are maintained
- To provide administrative support to enable FM department to function effectively and efficiently.
Job Requirements
- Bachelor’s degree in engineering mechanical with minimum 5 years of experience preferably in facility management.
- English Fluent.
- Able to work on rotating shifts basis.
- Good command of English language.
- experience in providing building maintenance/facility services.
- experience of working with contractors/suppliers and monitoring service standards.
- Excellent experience of delivering outstanding customer care in a large organization.
- Enthusiasm and commitment to learn and get involved in the department’s activities.
- Ability to work under pressure with a high level of organizational proficiency. Self-starter & take initiatives.
- Good attention to details and ability to follow department procedures.
- Effective team player.
- Excellent communication & problem-solving skills day-to-day interactions.