Live Operations Specialist

Filkhedma - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
About the Job

Because of the current situation, for your safety note that ALL INTERVIEWS WILL BE ONLINE.

  • Manage day-to-day operations.
  • Coordinate with different departments to achieve optimal quality across the board.
  • Facilitate good communication.
  • Track orders schedule and make sure that orders are being completed on time.
  • Achieve the target of orders set by Filkhedma.
  • Optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
  • Identify ways to improve customer experiences.
  • Order and manage supplies if needed and maintain inventory levels.
  • Interact with customers if needed, answer questions, and resolve issues.
  • Track and report operational performance.
  • Assist with the implementation of new processes and procedures.
  • Analyze the business needs and develop an improvement plan
  • Provide recommendations and suggestions for improvements in any aspects relating to performance.
Job Requirements
  • Excellent Communicator.
  • Self-starter who loves to own things end-to-end.
  • Hyper-Organized.
  • Solutions-Oriented.
  • Customer-Obsessed.
  • Creative and curious.
  • Collaborative.
  • Can manage tasks and projects efficiently.
  • 1+ years of experience in a similar role.
About this Company

FilKhedma provides maintenance services for homes and offices in Egypt. FilKhedma provides a quick and easy booking process through its website or call center. FilKhedma recruits experienced technicians who have worked before in hotels, facility management and freelance. All... (More)

See all Careers and Jobs at Filkhedma
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