Account Manager

What We Are?

Bosta is the first on-demand and same-day delivery provider in Egypt, leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing vision, technology, and experience altogether to provide a one-stop-shop for delivery solutions.

Job Description:

• To be the primary point of contact and build long-term relationships with VIP customers.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Monitor and analyze customer’s usage of our product.
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.