Senior Network & Security Engineer

Giza Systems - Cairo

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Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job

Job Description

  • Provide remote and on-site support to our customers inside/outside Egypt.
  • Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution.
  • Investigate and identify the root cause of the incidents through analyzing problems, performing troubleshooting and tracking incident response on the system.
  • Track, document and record precisely all technical issues and resolutions for future references.
  • Maintain LAN, WAN and architecture of the server as per the business policy.
  • Resolve the existing security issues including hardware malfunctions and track vulnerable scripts to avert the potential threats.
  • Generate and maintain the virtual private network, Firewall, web protocols.
  • Carry out investigations of security breach alert and report findings of security analysis.
  • Monitor web security gateways, perimeter security, network access controls and end point security.
  • Manage communications with third party vendors, Customer contacts and other IT teams.
  • Maintain routers and switches and generate status reports of hardware and software products as per the designated policies.
  • Prepare and submit weekly and monthly progress reports to the Networks team leader to clarify the current status and progress of assigned task.
  • Escalates customer satisfaction problems and complex issued to Network Team Leader, Technical Project Services, if necessary.
  • Measure the performance of his/her designated team and prepare consolidated report.
  • Participate in performance evaluation of technicians and junior engineers.
  • Provide technical training to new stuff and measure their capabilities.
  • Prepare, compile and review the projects’ technical documentation with the details of the installation work and submits to team leader.
  • Supervising the enrichment of the knowledge base system.
Job Requirements

Personal Skills

  • Excellent communication, interpersonal and negotiation skills.
  • Excellent people management skills.
  • Excellent analytical & problem-solving skills.
  • Excellent command of English.

Education

  • Bachelor of Engineering with a specialization in Communications or Computers

Technical Skills

  • Cisco CCNA / CCNP Security.
  • Experience with network diagnostic, monitoring and analysis tools (e.g. Cisco Prime, Solar winds Network tools).
  • Wireless and Voice Background.