Administrative Assistant

Administrative Support:

• Maintain and organize QA documentation, including Standard Operating Procedures (SOPs), work instructions, and quality records.
• Schedule and coordinate QA meetings, including preparing agendas, taking minutes, and tracking action items.
• Assist in the preparation of reports, presentations, and dashboards for the QA team and senior management.
• Manage the QA department’s calendar, including scheduling audits, inspections, and training sessions.

2. Documentation and Record-Keeping:

• Ensure all QA documents are up-to-date, accurate, and compliant with regulatory standards (e.g., ISO)
• Maintain records of non-conformities, corrective actions, and preventive actions (CAPA).
• Assist in the development, review, and revision of QA policies, procedures, and manuals.
• Organize and archive QA records for easy retrieval during audits or inspections.

3. Audit and Compliance Support:

• Assist in the preparation and execution of internal and external audits.
• Track audit findings and follow up on corrective actions to ensure timely resolution.
• Support compliance activities by ensuring adherence to regulatory requirements and industry standards.
• Maintain audit schedules and ensure all necessary documentation is ready for review.

4. Coordination and Communication:

• Act as a liaison between the QA department and other departments.
• Communicate QA updates, changes, and requirements to relevant teams.
• Coordinate with external stakeholders, such as suppliers or regulatory bodies, as needed.
• Facilitate training sessions on QA processes and procedures for employees.

5. Quality Improvement Initiatives:

• Assist in the implementation of quality improvement programs and initiatives.
• Collect and analyze data to identify trends, root causes, and areas for improvement.
• Support the QA team in developing and implementing best practices.

6. General QA Support:

• Assist in the inspection and testing of raw materials, in-process goods, and finished products as needed.
• Support the QA team in investigating customer complaints and quality issues.
• Perform other duties as assigned by the QA Manager or Head of QA.