Travel Agent
Nasr City, CairoPosted 10 months ago54Applicants for2 open positions
- 34Viewed
- 0In Consideration
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Job Details
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Job Description
- Act as a liaison, and provide our services information to the calling customers (existing or potential)who inquiring about our announced travel packages and be persuasive enough to turn the send/received calls from/to customers into SALES.
- Manage a large amount of incoming and follow-up calls in a timely manner.
- Deal with occurring travel problems, complaints or refunds.
- Follow up on payments & handling related paperwork (visa/tickets/receipts)
- Report daily updates to the marketing & operation teams about sales activity to take the necessary actions for execution (flights, hotels, and visa).
Job Requirements
- At least Two years experience as a Travel Agent
- Communication skills (verbal/nonverbal), persuasion skills, and negotiation skills are a must.
- Problem-solving abilities that connected to a number of other skills, including (analytical skills, innovative and creative thinking, adaptability and flexibility, initiative, resilience, team working)
- Strong phone contact handling skills and active listening
- Learn & apply all the company's CRM system to keep records of all conversations in our call center database in a comprehensible way, process customer accounts, and file documents
- Preferably Nasr City or nearby residents.
- Personal travel experience will be considered an advantage
