Service and Maintenance Coordinator

Alexandria Trading and Engineering Bureau - Smouha, Alexandria

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
1 year
Career Level:
Entry Level
Job Type:
1 open position
About the Internship

Job Description:

  • Improve the operational systems, processes, and policies in support of company mission - specifically, support.
  • Receiving Full and empty requests of all malfunction repair units requests from customers.
  • Inform technicians by the needful action to do and follow up repairs & PTI to implement the right settings.
  • Report repairs & PTI results to customers by mails.
  • Update repairs & PTI on excel sheet, DS4 on daily basis.
  • Communicate with customers and ensure meeting service excellence and meet deadlines.
  • Clearly and professionally interact with the customer regarding repairs & PTI status on a daily basis.
  • Able to determine tools and equipment required to perform the scope of the job.
  • Perform hands-on on-site troubleshooting service.

The intern will learn:

  • Experience of reefer repairing.
  • Able to be a company citizen .
  • Able to communicate with different types of people.

Application Deadline: 25/11/2019

Internship Start date: 1/12/2019

Duration: 6 Months

Internship Requirements
  • Working knowledge of MS Office, Excel and Strong computer skills
  • Must have good communication skills.
  • Customer Service.
About this Company

ATEB Group was established on 1989 started with reefer services and maintenance after then became the authorized service agent for the only 4 reefer manufacturers; Carrier Transicold, Thermoking, Daikin, Mitsubishi and then Starcool in Egypt.

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