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Senior ERP Application Consultan...

Microtech - Dokki, Giza

Senior ERP Application Consultant - Implementation

Microtech - Dokki, GizaPosted 22 days ago
33Applicants for3 open positions
  • 11Viewed
  • 0In Consideration
  • 6Not Selected

Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Analyzes customer reported problems and reports to appropriate channels problem areas in products.
  • Delivers technical training to newly hired support staff.
  • Collects and analyzes business and accounting requirements.
  • Works with development department in testing and implementing new product features, recommended structures and throughput.
  • Recommends new strategies and programs for customer support and satisfaction.
  • Loads company’s software products onto computers and networks at customer site.
  • Analyzes business process, design and implement business cycles and workflows.
  • Responds to client inquiries concerning product operation and diagnoses system hardware, software, and operator problems.
  • Instructs users on use of software products, and manuals.
  • Provides updates, status, and completion information to manager, problem request tracking system, and/or users.
  • Refers major hardware/software problems to service personnel/development department for correction.
  • Responsible for customer’s smooth operation on company products.
  • Reports any and all problems which might affect total customer operation performance to customer’s management and to his manager.
  • Aids customer in implementation issues and final results verification.
  • Acts as a liaison between technical department at Microtech and customers using the software in regards to system effectiveness, modification requests, performance issues, new applications, etc.

Job Requirements

  • Bachelors degree, with accounting/ business/ manufacturing major.
  • Minimum 4 years experience in implementing ERP software
  • SQL Database is a must
  • HR System
  • Experience in SAP , Oracle and Infinity
  • Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, analysis documents.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Proficiency in English language is a must.
  • Ability to calculate figures and amounts.
  • Ability to apply concepts of basic algebra and geometry
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Project Management
  • Spreadsheets
  • Presentation Software
  • Word processors
  • Web browsers
  • Communications Software

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