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Clinic Receptionist / Sales - New Cairo

Clinique du Caire
New Cairo, Cairo
Posted 2 months ago
155Applicants for3 open positions
  • 1Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Clinic Executive Secretary performs a variety of tasks as the first contact via telephone or face to face with the prospective client.
  • The position is considered a crucial link between the patient and the care delivered by clinical and service staff of the center.

Specific Responsibilities

  • Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines the purpose of visit and directs patients/clients/visitors to appropriate person or department(s).
  • Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones, and data entry.
  • Schedules patient flow to clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements.
  • Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
  • Exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
  • Calls patients daily to confirm the next day’s appointment.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

Job Requirements

  • College graduate.
  • Previous administrative or clerical experience in a clinic or in an office-based setting is preferable.
  • Good verbal and written communication skills in English.
  • Basic to intermediate computer knowledge and skills.
  • Our locations are 5th settlement, Heliopolis, Sheikh Zayed, Mohandesin.

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