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Customer Support Representative

Octopus Outsourcing
Mandara, Alexandria

Customer Support Representative

Mandara, AlexandriaPosted 2 months ago
115Applicants for22 open positions
  • 4Viewed
  • 0In Consideration
  • 3Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
  • Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
  • Troubleshoot and resolve customer problems.

Job Requirements

Job Requirements & Benefits:


☑️ Net Salary 7,000 EGP.
☑️ English Level B1 (for bilingual account).
☑️ Handling English and Arabic chats.
☑️ Typing speed on keyboard should be 30 words per minute for both English and Arabic languages.
☑️ Last shift for females ends at 12 AM.
☑️ 5 working days & 2 days off (rotational).
☑️ Working from site only.
☑️ Medical and Social insurance are provided.
☑️ Transportation is provided.
☑️ Learning and development program. 
☑️ Profit Share.
☑️ Alexandria Resident.

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