Customer Support Representative
San Stefano, Alexandria
Customer Support Representative
San Stefano, AlexandriaPosted 17 hours ago8Applicants for1 open position
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Job Details
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Job Description
Monglish International Academy is hiring a Customer Support Representative - Class Supervisor.
-Supervising classes.
-Compiling reports accurately and efficiently.
-Creating student grade reports.
-Filing student reports and other documents.
-Ordering new supplies of items including stationery.
-Answering the phone.
-Dealing with queries and complaints.
-Taking messages for teachers.
-Greeting parents and other individuals who arrive at the school.
-Providing visitors/students/parents with -an appropriate orientation about the school.
-Updating records that relate to both student and staff members
Job Requirements
- Bachelor’s degree.
- Minimum 1-2 years in customer service
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and meet deadlines.
- Proficient in Arabic and English, with strong communication skills.
- Speed typing in both languages.
- Proficient in MS Office.
- Customer-focused with problem-solving abilities.
