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Customer Support Representative

Printlet
New Cairo, Cairo
Posted 10 months ago
62Applicants for1 open position
  • 17Viewed
  • 7In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Education Level:
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Job Description

  • Respond to customer inquiries via phone, email, chat, and social media.
  • Submit and record all orders in system sheets
  • Follow up on orders with the shipping company and keep orders status updated.
  • Stay updated on product information, services, and any changes.
  • Inform customers about products, services, promotions, and upgrades.
  • Handle customer complaints, troubleshoot issues, and ensure timely resolutions.
  • Maintain a professional and customer oriented attitude.

Job Requirements

  • Very Good English Command is a Must.
  • Excellent and quick dealing with copying and pasting data in Excel/Sheets.
  • Fast Learner and Self Starter.
  • Very Organized and details oriented.
  • Experience 3-5 Years.

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