Onboarding Specialist
Cairo, EgyptPosted 2 years ago57Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
Job Description:
- Manage the end-to-end onboarding process for new employees in the outsourcing departments, from pre-employment to the first few weeks on the job.
- Collaborate with HR, hiring managers, and other stakeholders to gather necessary documentation and complete onboarding requirements.
- Create and maintain detailed onboarding plans, checklists, and schedules to ensure timely completion of all onboarding activities.
- Collect feedback from new hires and stakeholders to identify areas for improvement in the onboarding process.
- Propose and implement enhancements to streamline and optimize the onboarding experience.
- Conduct regular check-ins with new hires to assess their progress, address any challenges, and provide guidance and support.
- Collaborate with team leads and managers to ensure a smooth transition for new employees into their respective teams.
Job Requirements
Job Qualifications:
- Bachelor's degree in a related field or equivalent work experience.
- + 1 years of previous experience in customer services or call center operations onboarding teams, with a solid understanding of the associated workflows and challenges.
- Proven experience in designing and delivering effective training programs.
- Detail-oriented mindset, ensuring accuracy and compliance with onboarding requirements.
