We are seeking a results-driven Sales Operations Senior Specialist/Supervisor to optimize and support our sales team's effectiveness. This role will focus on improving sales processes, managing data and reporting, ensuring CRM integrity, and supporting strategic decision-making. The ideal candidate is detail-oriented, analytical, and thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Process & Performance Optimization:
Design, implement, and refine sales processes to increase efficiency and scalability.

CRM Management:
Maintain and improve the use of CRM tools (e.g., Engaaz), ensuring data accuracy, user adoption, and process alignment.

Reporting & Analytics:
Develop dashboards and reports to track KPIs, pipeline metrics, and performance trends for leadership.

Sales Forecasting:
Partner with sales leaders to create accurate forecasts and monitor pipeline health.

Territory & Quota Management:
Design and maintain territory assignments and quota structures aligned with company goals.

Contract Reviewing and Processing :
Review the contracts and finalize them with the legal department.

Compensation & Incentives:
Support the design and administration of commission plans, ensuring accuracy and alignment with performance.

Cross-functional Collaboration:
Work closely with Marketing, Finance, and Customer Success to ensure alignment across the customer lifecycle.

Team Support & Enablement:
Provide insights and tools that help sales reps close deals more effectively and efficiently.