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Job Description
- Develop and implement a comprehensive social media strategy aligned with the company's overall marketing goals.
- Create engaging and informative content for our social media platforms (e.g., Facebook, Instagram, LinkedIn).
- Monitor social media analytics and adjust strategies based on performance.
- Engage with our audience through comments, messages, and other interactions.
- Respond promptly and professionally to customer inquiries and complaints on social media.
- Resolve customer issues effectively and efficiently.
- Maintain a positive and helpful tone in all online interactions.
Job Requirements
- Bachelor’s degree in marketing, Communications, or a related field.
- 2-3 years of experience in digital marketing or a similar role.
- Strong understanding of social media platforms and their algorithms.
- Excellent written and verbal communication skills.
- Creative and innovative mindset.
- Ability to work independently and as part of a team.
- Proficient in using social media management tools and analytics software.
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