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Job Description
- Monitoring and also replying comments and questions on social media
- Replying to direct message on social media ,whats App also the live chat
- Collecting also recording new comments for responding future content development
- Build and execute social media strategy through competitive research, platform determination, bench-marking, messaging and audience identification
- Moderate all user-generated content in line with the moderation policy for each community
- Create editorial calendars and syndication schedules
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Job Requirements
- Demonstrable social networking experience and social analytics tools knowledge
- Knowledge of online marketing and good understanding of major marketing channels
- Proven working experience in social media marketing or as a digital media specialist
- Positive attitude, detail and customer oriented with good multitasking and organizational ability
- Good understanding of social media KPIs
- Critical thinker and problem-solving skills
- Good time-management skills
- Social Media Strategist using social media for brand awareness and impressions
- Bachelor Degree.
- Ability to deliver creative content (text, image, and video).
- Creative
- Ability to work independently and in a team environment.
