Senior IT Specialist

- Provide technical support for local and remote users in many locations.

- Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN / WAN infrastructure.

- Troubleshoot the network and system services (ERP, Printing, Email service, VPN, and Internet access).

- Apply the application of all IT policies and regulations.

-Setup and configure surveillance cameras.

- Configuring attendance machines and its' reporting system service.

- Good understanding of Windows Server, CCNA, and Firewall fundamentals

- Creating new technologies or improving existing technology to increase efficiency or improve user experience

- Providing technical support, troubleshooting problems, and resolving issues for all computer systems, applications, and networks, including hardware, operating systems, and software

- Performing capacity planning for computer systems to ensure adequate processing power for current users and future growth

- Conducting security audits to ensure that computer systems are secure from unauthorized access or attack

- Installing, configuring, testing, and troubleshooting new applications, systems, or other technology components

- Designing, developing, and implementing new computer systems or improving existing systems based on business needs

- Developing new methods or techniques for using technology in new areas or applications

- Analyzing data to determine problems with equipment or processes

- Recommending upgrades and changes to existing computer systems to improve efficiency or productivity