Job Summary: 

We are seeking a Business Analyst with 4+ years of experience to design and optimize systems that align with organizational goals. The ideal candidate will have prior experience in the healthcare and insurance sectors, along with hands-on knowledge of Insurance Management Systems. Experience working in an Agile environment is highly preferred 

Responsibilities: 

• Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats. 
• Design new computer programs by analyzing requirements, constructing workflow charts, BPMN diagrams, and other visual models, studying system capabilities, and writing specifications. 
• Improve systems by studying current practices and designing modifications. 
• Define the scope of work and deliver technical documents such as SRS (Software Requirements Specification), BRD (Business Requirements Document), and SDS (System Design Specification). 
• Recommend controls by identifying problems and writing improved procedures. 
• Maintain system protocols by writing and updating procedures. 
• Provide references for users by writing and maintaining user documentation, providing help desk support, and training users. 
• Maintain user confidence and protect operations by keeping information confidential. 
• Contribute to team efforts by accomplishing related results as needed. 
• Prepare technical reports by collecting, analyzing, and summarizing information and trends. 
• Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions. 
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies. 
• Define project requirements by identifying project milestones, phases, and elements, forming project teams, and establishing project budgets. 
• Collaborate with cross-functional teams using Agile/Scrum practices, including participation in sprint planning, daily stand-ups, retrospectives, and backlog refinement sessions. 

Essential Skills: 

• Software Design and Documentation 
• Software Development Process 
• Software Requirements Analysis 
• Software Maintenance 
• Written Communication 
• Promoting Process Improvement 
• UML Diagrams Design 
• BPMN (Business Process Model and Notation) Diagram Design 
• Aligning Software Requirements with Organizational Strategic Objectives 
• Software Testing and Quality Assurance 
• Project Management Skills 
•  

Preferred Qualifications: 

• Prior experience working in the healthcare and insurance industries. 
• Hands-on experience with Insurance Management Systems (IMS). 
• Familiarity with Agile methodology including Scrum concepts such as sprint planning, daily stand-ups, retrospectives, and product backlogs and working within Agile project frameworks . 
• Experience collaborating with cross-functional teams in fast-paced environments. 

Education: 

• A bachelor’s degree in computer science or equivalent experience in the IT industry. 

Experience: 

• 4 to 8 years of experience in the health insurance industry.