Bilingual Spanish speaker Customer Support Advisor
Maadi, CairoPosted 2 months ago22Applicants for1 open position
- 3Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Provide exceptional customer support in Spanish via various communication channels (email, phone, chat).
- Assist clients with inquiries, issues, and feedback to ensure high satisfaction.
- Collaborate with team members to solve complex problems and ensure seamless customer experiences.
- Handle account-related administrative tasks and ensure proper documentation of all client interactions.
- Maintain up-to-date knowledge of company products, services, and policies to offer accurate assistance.
- Contribute to team performance targets and exceed customer expectations.
Job Requirements
- Fluency in Spanish (C1) and English (B2) is a must.
- Strong communication skills and ability to articulate ideas clearly.
- Excellent problem-solving abilities and a customer-first attitude.
- Previous experience in customer service or a similar role is a plus, but not required.
- Willingness to work rotational shifts covering a 24-hour schedule.
- Ability to work in a team-oriented environment while also being able to work independently.
