Aruba Implementation Engineer

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Cairo, Egypt

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Cairo, EgyptPosted 3 days ago

2 open positions

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Lead the deployment and configuration of Aruba networking solutions, including wireless access points, switches, controllers, and network management systems.
Provide post-sales technical support to customers, assisting with troubleshooting, issue resolution, and performance tuning.
Work closely with clients to ensure Aruba solutions are implemented according to best practices and tailored to meet specific business needs.
Conduct on-site and remote training sessions for customers and partners to enhance their understanding and use of Aruba technologies.
Collaborate with project managers, pre-sales engineers, and other technical teams to ensure smooth transitions from design to deployment.
Perform network assessments, health checks, and ongoing optimization to ensure peak performance.
Create and maintain technical documentation, including deployment guides, configuration notes, and troubleshooting guides.
Act as a technical escalation point for complex issues and coordinate with Aruba support and R&D teams as needed.
Gather customer feedback to contribute to product improvements and provide input to the sales and product teams.
Stay updated on new Aruba products, features, and industry trends to enhance your technical knowledge.

Communicate and interact with internal employees, clients and colleagues in a professional and timely manner
Proven business writing skills
8+years of experience in network engineering, with a focus on post-sales implementation and support.
Hands-on experience with Aruba technologies including ClearPass, AirWave, Mobility Controllers, and Aruba Central.
Strong knowledge of networking fundamentals, including LAN/WAN, VLANs, routing protocols (e.g., BGP, OSPF), and wireless networking.
Relevant certifications such as Aruba Certified Mobility Professional (ACMP), Aruba Certified Design Professional (ACDP), or equivalent.
Proven ability to troubleshoot complex network issues and deliver high-quality support.
Excellent communication skills, with the ability to translate technical concepts into customer-friendly language.
Formal education in Electronics or related field preferred
Experience with other network vendors like Cisco, Juniper, or Fortinet.
Familiarity with network automation and scripting (e.g., Python, Ansible).
Previous experience in a customer-facing technical role.