Core Network IMS Back Office Engineer

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Cairo, EgyptPosted 3 years ago

20Applicants for1 open position

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Deal technically to assure the efficient reduction In Network Faults related to the Core IMS.
Ensure the supporting for the 1st line if faults will be escalated to the 2nd line during 24 x 7 Operations and react immediately to manager the end to end till restoration.
Adhere to QOS committed and ensure proper follow up of network 2nd level faults until closure.
Follow the pre-determined processes and the organizational Workflow.
Ensure the Customer satisfaction by supporting to reach the agreed level of Network Performance.
Network Availability. Manage network availability based on customer requirements and also company's commitment. Submit reports based on agreed frequency and escalate nonperformance to related parties effectively.
Ad Hoc Activities to support National Related Events. Ensure service availability to customers and maintain network health and ensuring no system downtime throughout the event.
Participating in the Change Management Control process for higher level tasks.
Quality Documentation and Implementation.
Produce regular reports on the status of the network in a timely manner with up to date information on the evolving network.
Standby 24 x 7 and able to react to Critical Network Faults.
Ensuring and enhance service delivery to customer, keeping SLA and achieving maximum network availability.
Participate in Core/IMS technical activities, data configurations, change requests, troubleshooting, reporting

At least 3 years of relevant working experience proven in the IMS/ Core Switching field in similar operation.
Good knowledge about 3GPP R5 & R6 standards.
Essential theories of mobile communications& switching, Relevant international technical specifications & standards.
Good knowledge in Routers, Switches and Firewalls, CCNA/CCNP is advantage.
Vey good knowledge for the IMS (IP Multimedia Subsystem) Core Network
Advanced knowledge in the protocols like TCP/IP, SIP, H.248, DIAMETER, NO.7 SIGTRAN etc.
Good knowledge of computer, networking & database administration.
Master the hardware structure & performance specifications of core/IMS NEs.
Special skills of troubleshooting / fault locating & handling.
Good knowledge of network topology, traffic handling capabilities and traffic characteristics.
Good knowledge of network performance / configuration parameters and their interpretation and use.
Network service / performance focused.
Good analytical and investigation techniques
Excellent team player