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Job Description
Be able to undertake tasks of network development and maintenance and responsible for designing the network in ways that optimize its performance.
- Install, configure, and maintain network hardware and software components, including routers, switches, IP phones, wireless access points, and cabling included fiber at all SVC buildings.
- Test and troubleshoot network connectivity issues, identifying bottlenecks and implementing solutions to optimize network performance.
- Monitor network performance metrics like bandwidth usage, uptime, and latency, proactively identifying potential problems.
- Respond to user-reported network problems, all SVC assets buildings, and SVC clients, providing timely and effective troubleshooting and resolution.
- Assist with setting up new devices on the network.
- Provide technical support to users through all available tools.
- Maintain user documentation and knowledge base articles to empower users with self-service solutions.
- Assist with network upgrades and migrations, ensuring seamless transitions to new technologies.
- Document network configurations and procedures for future reference and troubleshooting purposes.
- Collaborate with network administrators and other IT professionals to resolve complex network issues
- Stay up-to-date on the latest network technologies by attending training courses and workshops.
Job Requirements
- Bachelor's degree in communication Engineering or Computer Science.
- 2 to 3 years of experience in Network maintenance.
- Preferable background in Network Infrastructure.
- Strong knowledge of network protocols, TCP/IP, and LAN/WAN technologies.
- Experience with network hardware such as routers, switches, and firewalls.
- Familiarity with network monitoring and diagnostic tools.
- Excellent troubleshooting and problem-solving skills.