Technical Support Engineer

Main Duties and Responsibilities:

• Installing and configuring hardware.
• Taking series actions, either face to face or over the telephone to help set up systems or resolve issues.
• Troubleshooting system & diagnosing and solving hardware faults.
• Doing the needed inspection to all received hardware.
• Replacing and/or repairing parts as required inside or outside.
• Rapidly establishing a good working relationship with customers.
• Testing and evaluating new technology.