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Customer Support Representative

Smart Village, Giza
Posted 3 months ago
22Applicants for100 open positions
  • 0Viewed
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Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

Job Responsibilities:

● Provide superior customer service by assisting clients, using the corresponding communication
channel: voice
● Educate customers when needed, and provide guidance to customers in service provided.
● Manage large amounts of workload (incoming and outgoing calls, etc.).
● Identify and assess customers’ needs to achieve satisfaction.
● Document interactions properly as trained.

Job Requirements

What are we looking for:

Fluent English Speaker: level B2/C1

Effective written and verbal communication


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