Restaurant Manager
Sheraton, Cairo
Restaurant Manager
Sheraton, CairoPosted 10 hours ago1 open position
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Job Description
- Coordinate daily Front of the House and Back of the House restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Maintain hygiene, safety, and compliance standards.
Job Requirements
- Proven experience as a Restaurant Manager or Assistant Restaurant Manager (preferably in hotels).
- Strong leadership, communication, and organizational skills.
- Knowledge of F&B systems and restaurant software (POS).
- Excellent customer service orientation.
- Ability to work flexible hours, including weekends and holidays.
- Fluent in English; other languages are a plus.
