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Job Description
- Coordinate the arrival of international shipments, liaising with freight forwarders and couriers.
- Track shipment timelines and ensure timely clearance and delivery.
- Verify received goods against purchase orders for quantity, type, and quality accuracy
- Accurately code and categorize products upon arrival.
- Organize and manage warehouse inventory placement.
- Ensure timely and accurate entry of product details, pricing, and SKUs into the Odoo ERP system.
- Coordinate with local couriers for dispatching online customer orders.
- Ensure proper documentation and confirmation of courier pickups.
- Track deliveries and manage exceptions or failed deliveries.
- Receive and inspect returned items from couriers.
- Document reasons for returns and prepare detailed reports.
- Share return insights with the Customer Service team for improved service and root cause analysis.
- Maintain real-time accuracy of stock levels and locations within the Odoo system.
- Ensure all goods movement is properly documented and digitally tracked.
- Adhere to Standard Operating Procedures (SOPs) to ensure compliance and maintain high-quality standards.
Job Requirements
- Previous experience in logistics, inventory control, or warehouse coordination.
- Strong familiarity with ERP systems; experience with Odoo is a significant plus.
- Highly detail-oriented with excellent organizational skills.
- Effective communication skills for working with internal teams and external couriers.
- Strong problem-solving mindset and accountability.
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