Collection Specialist (Customer ...
Sheraton, Cairo
Collection Specialist (Customer Accounts)
Sheraton, CairoPosted 2 hours ago1 open position
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Job Details
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Job Description
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Job Requirements
- Experience in collection with real estate industry is a MUST
- Bachelor's degree in Business, Accounting, or related field is preferred
- Debt collection and cash collection skills
- Excellent communication and customer service skills
- Basic understanding of finance
- Ability to work independently and resolve issues promptly
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