Cloud Server Management (Contabo & AWS EC2)

• Deploy and configure new virtual servers with initial setup.
• Create and manage system snapshots biweekly to ensure business continuity.
• Handle technical inquiries and service requests via Contabo’s support (email & phone).

TSplus License Management

• Add new licenses for newly deployed servers.
• Transfer licenses between servers as needed.
• Troubleshoot server-side errors affecting remote desktop access via TSplus.

DNS Configuration & Routing (DynDNS)

• Manage Dynamic DNS (DynDNS) settings for remote client server access.
• Collaborate with client-side IT teams to configure routers and open necessary ports for TSplus access.

Email System Administration (cPanel)

• Manage company mailboxes: creation, deletion, and troubleshooting.
• Resolve issues related to storage limits, SMTP/IMAP settings, and access errors.

Client & Internal IT Support

• Coordinate with the technical support team and client IT departments on technical issues impacting Tab’s systems.
• Diagnose and support server-related disruptions quickly and efficiently.

Local Hardware, Procurement & Network Support

• Conduct in-person visits to the head office to troubleshoot hardware and software issues on team laptops.
• Set up and maintain the office’s internal network infrastructure (routers, switches, cabling, etc.).
• Handle the purchasing and setup of laptops for new employees, ensuring proper configuration and readiness