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Operations Manager

EFS Facilities Services
Nasr City, Cairo
EFS Facilities Services  logo

Operations Manager

Nasr City, Cairoposted 2 months ago
189Applicants for1 open position
  • 116Viewed
  • 9In Consideration
  • 106Not Selected

Job Details

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Job Description

  • Oversee daily operations of integrated facilities management services to ensure seamless service delivery and client satisfaction.
  • Develop, implement, and monitor operational policies, procedures, and best practices in line with company standards.
  • Lead, mentor, and manage on-site teams to achieve operational excellence and foster a culture of discipline and commitment.
  • Coordinate with cross-functional departments to ensure timely resolution of operational issues and optimize resource allocation.
  • Monitor and analyze key performance indicators (KPIs) to drive continuous improvement and operational efficiency.
  • Ensure compliance with health, safety, and environmental regulations across all managed facilities.
  • Manage client relationships, addressing concerns proactively and maintaining high levels of customer satisfaction.
  • Prepare and present operational reports, budgets, and forecasts to senior management.
  • Support commercial prudence by identifying cost-saving opportunities and optimizing operational expenditures.
  • Drive innovation in service delivery by adopting new technologies and process improvements.

Job Requirements

  • Minimum of +8 year of experience in operations management, preferably within facilities management or a related field.
  • Proficient leading staff of engineering
  • Strong organizational and problem-solving skills with a keen attention to detail.
  • Excellent communication and interpersonal abilities for effective stakeholder management.
  • Proven track record of implementing operational improvements and achieving KPIs.
  • Ability to work on-site and adapt to dynamic workplace arrangements.
  • Familiarity with health, safety, and environmental compliance standards.
  • Proficiency in using operational management software and reporting tools.
  • Strong analytical skills for budget management and performance analysis.
  • Background in engineering is a MUST.
  • Start immediately will be preferable.

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