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Technical Support Engineer- Medi...

Elhelal Trading
Monufya, Egypt
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Technical Support Engineer- Medical Devices (Delta)

Monufya, EgyptPosted 1 month ago
39Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Repair Medical Devices.
  • Inspect medical equipment and instrumentation Perform preventive maintenance of clinical equipment, devices, and systems Diagnose and correct system and equipment
  • Act as technical Advice for customer
  • Managing ticket workload across several customers, escalating issues where appropriate and providing resolution to issues
  • Liaising with internal Customer Managers, Service Desk, Incident, and Problem Managers and Change Managers, whilst being involved in the management of major incidents and performance reporting
  • Troubleshooting issues in the product  database server, web server (IIS), and networks, to minimize the risk of disruptions
  • Ensuring reviews are fully documented and actions are raised and fulfilled
  • Being involved in changes to the service operation tools, processes and working practices
  • Undertaking continuous improvement in the operation

Job Requirements

  • Basic network troubleshooting is a must
  • Bachelor of Biomedical Engineering,Science , Pharmacy or equivalent

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