Browse Jobs
LoginJoin NowEmployer?

IT Help Desk Engineer

Fawry for Banking Techno...
6th of October, Giza

IT Help Desk Engineer

6th of October, GizaPosted 17 days ago
279Applicants for1 open position
  • 8Viewed
  • 1In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Serve as the first point of contact for end-users seeking technical support over the phone or email.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Manage PC setup and deployment for new employees.
  • Provide investigation, diagnosis, resolution, and recovery for hardware/software problems as applicable
  • Provide basic network troubleshooting.
  • Manage service requests, software installation, new computer setup, upgrade, etc.
  • Basic hardware replacement using the available items.
  • Maintaining the inventory by checking and update the inventory with all computer and user details.

Job Requirements

  • BSC in Computer Science.
  • 1 to 3 years of experience.
  • Understanding of computer systems, mobile devices, and other tech products.
  • MCSA certificate is preferred.

Featured Jobs

Similar Jobs

Search other opportunities
JobsIT/Software DevelopmentIT Help Desk Engineer