Field Coordinator

SOKNA is now looking for a Field Coordinator with the following responsibilities & requirements. 

Job Responsibilities:

• Be our front line representative, based in one of our partner hospitals to directly interface with families facing loss in a timely manner
• Plan, lead and execute funeral services on the ground on a daily basis with the support of a small team
• Communicate with the Account Executive to receive new service requests, collect instructions and report timely updates at various steps of the funeral
• Address customer needs with great attention to details and laser-focus on quality
• Build relationships with the staff at the hospital among other parties and eloquently communicate our company’s mission and core values
• Prepare all the tools and documents needed to meet the service requirements
• Fill forms, complete paperwork and write concise notes
• Handle payments and service accounting with relevant stakeholders