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Job Description
- Developing HR planning strategies with line managers by considering immediate and long-term staff requirements
- Recruiting staff by preparing job descriptions and job adverts; deciding on how best to advertise
- Shortlisting applicants for interview using a variety of selection techniques including psychometric testing Interviewing shortlisted candidates
- Advising on pay and other issues, including promotion and benefits; administer payroll and maintain staff records
- develop and implement policies on a variety of workplace issues, disciplinary procedures, absence management, working conditions, performance management and equal opportunities
- Listening to grievances and implementing disciplinary procedures
- Analyzing training needs in conjunction with line managers; planning and delivering training, including staff inductions.
Job Requirements
- Call center companies experience
- 5+ years experience in HR
