Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues.Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com.As the Staff Accommodation Coordinator in the hospitality industry, your primary responsibility will be to manage and oversee the accommodation facilities provided for the organization's staff. This role involves ensuring comfortable and secure living conditions for employees, coordinating maintenance and housekeeping services, and addressing any concerns related to staff accommodation.Key ResponsibilityAccommodation AllocationCoordinate the allocation of accommodation for staff members based on organizational policies and availability.Maintain accurate records of occupancy, room assignments, and any changes in staff accommodation.Move-in and Move-out ProceduresFacilitate smooth move-in and move-out processes for employees residing in staff accommodation.Conduct orientation sessions for new residents to familiarize them with accommodation facilities and guidelines.Maintenance OversightCollaborate with the maintenance team to ensure that all accommodation facilities meet safety and cleanliness standards.Address maintenance issues promptly and coordinate repairs and improvements as needed.Housekeeping CoordinationCoordinate housekeeping services to maintain cleanliness and hygiene in common areas and individual living spaces.Conduct regular inspections to ensure adherence to cleanliness standards.Communication and Conflict ResolutionServe as a point of contact for staff accommodation-related concerns and inquiries.Address and resolve conflicts or issues related to accommodation, and escalate matters to higher management when necessary.Policy ComplianceEnsure staff compliance with accommodation policies, rules, and regulations.Communicate any changes or updates to accommodation policies to the staff and facilitate training sessions if required.Emergency ResponseDevelop and implement emergency response procedures for staff accommodation.Coordinate with relevant authorities and departments to ensure the safety and well-being of residents during emergencies.Budget ManagementAssist in budget planning for staff accommodation, including managing expenses related to maintenance, repairs, and improvements.Monitor expenditures to ensure adherence to budgetary constraints.Reporting and DocumentationMaintain accurate records of accommodation-related activities, including occupancy rates, incident reports, and maintenance logs.Generate regular reports for management on the status of staff accommodation.Bachelor's degree in Hospitality Management, Business Administration, or a related field.Proven experience in accommodation management in the hospitality industry.Strong organizational and multitasking skills.Excellent communication and interpersonal abilities.Knowledge of health and safety regulations related to accommodations.Familiarity with property management software is a plus.