Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues.Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com.As the HR Manager for our prestigious resort, you will play a vital role in overseeing all human resources functions to ensure a positive and productive work environment for our employees. You will be responsible for implementing HR strategies, policies, and procedures, fostering a culture of excellence and professionalism. Your expertise in talent acquisition, employee development, and employee relations will be crucial in maintaining a skilled and motivated workforce.ResponsibilitiesEmployee Development and Training Design and implement effective training and development programs aligned with the resort's business goals. Identify skill gaps and training needs through performance evaluations and employee feedback. Coordinate and facilitate various training sessions, workshops, and leadership development programs. Encourage continuous learning and professional growth among employees.Performance Management and Appraisal Establish and maintain a robust performance management system to assess employee contributions objectively. Collaborate with department managers to set performance goals and expectations for their teams. Conduct performance appraisals, provide feedback, and coach managers on performance improvement techniques. Recognize and reward exceptional performance and contributions to reinforce a culture of excellence.Employee Relations and Engagement Foster a positive work environment that promotes open communication, teamwork, and employee satisfaction. Address and resolve employee grievances, conflicts, and disciplinary issues in a fair and timely manner. Develop and implement employee engagement initiatives, including surveys, focus groups, and recognition programs. Monitor employee morale and proactively identify opportunities to enhance job satisfaction.Compensation and Benefits Management Collaborate with the finance team to design competitive compensation and benefits packages. Ensure that the resort's salary structure aligns with industry standards and reflects employee performance and market trends. Administer employee benefits programs, such as health insurance, retirement plans, and employee assistance programs. Conduct salary benchmarking and stay informed about industry compensation trends.HR Compliance and Policies Stay updated on relevant employment laws and regulations, ensuring the resort's compliance with legal requirements. Develop and maintain HR policies and procedures, communicating changes and updates to employees and management. Ensure confidentiality and security of employee records and sensitive HR information.Health and Safety Partner with relevant departments to implement and enforce health and safety policies and procedures. Conduct regular safety audits and inspections to identify potential hazards and recommend corrective actions. Promote a safety-conscious culture and provide training on safety protocols to employees.HR Analytics and Reporting Utilize HRIS and other data analytics tools to track and analyse HR metrics, such as turnover, retention, and performance. Generate HR reports and insights for management to support data-driven decision-making. Identify trends and areas for improvement in HR processes and practices.As the HR Manager for our resort, you will have a direct impact on creating an exceptional guest experience by fostering a positive work environment and supporting the growth and development of our valued employees.Bachelor's degree in Human Resources Management, Business Administration, or a related field. A master's degree is a plus.Proven experience as an HR Manager in the hospitality industry, preferably in a resort setting.Comprehensive knowledge of employment laws, regulations, and best HR practices.Strong interpersonal and communication skills to effectively interact with employees and management.Exceptional problem-solving and conflict resolution abilities.Demonstrated leadership skills and the ability to inspire and motivate teams.Proficiency in HRIS (Human Resources Information Systems) and other HR-related software.Strong organizational skills and attention to detail.Flexibility and adaptability to meet the dynamic needs of the resort industry.