Reservation and Operation Specialist

As a global leading Destination Management Company (DMC) and 52 successful years on the market we are proud to provide highest quality of service to all of our clients. We give to you and your passengers an unforgettable experience of rich culture meeting modern vision and imagination. Rida International Travel & Tourism is a fast growing company with Head office in Beirut and main offices in United Arab Emirates, Indonesia, Morocco, Thailand, Jordan, Malaysia, Vietnam and Philippines. We have more than 400 multilingual professionals in our offices and overseas representatives worldwide, including Russia, Spain, Ukraine, China, Vietnam, South Korea, India, Brazil & Latin America. Equipped with our own fleet of 50 luxury vehicles with Wi-Fi and Air-conditioning. Our quality standards are set high and safety of the people is our priority. Welcoming our guests at the airport, we are happy to take them to any hotel and destination on their program – providing guided excursions in more than 30 different languages – English, Arabic, Russian, Spanish, Japanese, Czech, Slovakian, Romanian, Indonesian, Urdu, Serbian and Macedonian; and a great variety of local tours and excursions, including tickets for attractions and adventure parks.The RoleYour Responsibilities Will IncludeQuotation, Reservation, create itineraries, invoicing.To coordinate with the sales & product team of Rida International (abroad)Make sure all operation process is going smoothly, all services are up to standard.Maintain follow-up system of each quoted request to the agent, get their feedback about the rates, and achieve maximum materialization.Reporting to section head.Ideal ProfileEnglish Speaking is a must, with minimum 2 years' experience in the tourism industry.You are a self-starter and demonstrate a high level of resilienceYou pay strong attention to detail and deliver work that is of a high standardYou are a strong team player who can manage multiple stakeholdersWhat's on Offer?Work within a company with a solid track record of successGreat work environmentAttractive salary & benefits