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Job Description
???? Job Overview
We’re hiring a Customer Service Executive to join a fast-growing online gaming company.
If you’re enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we’d love to hear from you!
???? Key Responsibilities
Handle customer queries via chat and phone (inbound & outbound)
Assist players with account, deposit, withdrawal, and gameplay-related issues
Adhere to SOPs and company protocols
Maintain accurate records and update internal systems
Use Excel for data tracking and basic reporting
Deliver timely, professional, and empathetic customer service
We’re hiring a Customer Service Executive to join a fast-growing online gaming company.
If you’re enthusiastic, reliable, and passionate about delivering top-tier support and you're comfortable working remotely in a structured environment, we’d love to hear from you!
???? Key Responsibilities
Handle customer queries via chat and phone (inbound & outbound)
Assist players with account, deposit, withdrawal, and gameplay-related issues
Adhere to SOPs and company protocols
Maintain accurate records and update internal systems
Use Excel for data tracking and basic reporting
Deliver timely, professional, and empathetic customer service
Job Requirements
✅ Requirements
Previous customer support experience (gaming experience is a bonus)
Fluent in Telugu, Kannada & Hindi.
Comfortable using Excel (basic formulas and data entry)
Willingness to work 12-hour rotational shifts, including nights and weekends
Strong self-discipline and time management
Own laptop and desktop
100% Remote Role
Immediate joiners preferred
Previous customer support experience (gaming experience is a bonus)
Fluent in Telugu, Kannada & Hindi.
Comfortable using Excel (basic formulas and data entry)
Willingness to work 12-hour rotational shifts, including nights and weekends
Strong self-discipline and time management
Own laptop and desktop
100% Remote Role
Immediate joiners preferred
