After Sales Service Supervisor

Role PurposeImproved service for business customersJob Accountabilities & ActivitiesProject managementMonitoring the performance of projects for the business sector and preparing reports for this task.EvaluationInventory and solve customer problems and assess the level of service provided to the client and prepare reports for this task.Staff managementMonitor Staff performance and prepare reports for this taskFollow-up operationsMonitor the follow-up of ATM cards, insurance cards, Iqama cards accommodation, etc.Development & organizationDevelop and organize the Section by improving procedures, restructuring the department and preparing reports for this taskPerformance indicatorsDevelop criteria to measure the performance indicators of the department and to measure the quality of the submission and prepare reports for this taskPayments follow ups & CollectionMonitoring for following up with the monthly invoice payments of business clients And payments Collecting customerDelivery of workersManaging delivery workers to customers and receive workers whom return from customersEducation & CertificationsBachelor degree in Bussines Adminstration.Required Years Of Experience2 Years’ Experience