Service Analyst 2 - C10 - DUBAI
Dubai, United Arab Emirates
Service Analyst 2 - C10 - DUBAI
Dubai, United Arab EmiratesPosted 19 hours ago1 open position
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Job Description
Responsibilities
Design and analyze moderately complex reports to satisfy management requirements
Write specifications for new report programs, spreadsheets and other devices to produce reports
Develop and prepare reports and records relating to a particular project
Provide basic assistance within a specific section of the company's customer service function
Develop and maintain working knowledge of industry practices and standards
Recommend appropriate actions to resolve identified problems, as needed
Apply knowledge of how business teams interact with others in accomplishing Customer Service goals and assist with identifying policy gaps and formulating policies
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Education
Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
Job Family Group
Customer Service
Job Family
Service
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Job Id: KmRUDM9mq7250qpqtAj/iiuUKbE90pyTSp+cZXkbVzUd4/G/MCpOrI6AkIzRLF+fb2U9b0llBXoUrvvq2hlGpgJzQ7vM9cQ8E4cHgpPjW8z197ob9V+ZKM2nbqVLFrRpnxVRmEkyDg==
Design and analyze moderately complex reports to satisfy management requirements
Write specifications for new report programs, spreadsheets and other devices to produce reports
Develop and prepare reports and records relating to a particular project
Provide basic assistance within a specific section of the company's customer service function
Develop and maintain working knowledge of industry practices and standards
Recommend appropriate actions to resolve identified problems, as needed
Apply knowledge of how business teams interact with others in accomplishing Customer Service goals and assist with identifying policy gaps and formulating policies
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Education
Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
Job Family Group
Customer Service
Job Family
Service
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Job Id: KmRUDM9mq7250qpqtAj/iiuUKbE90pyTSp+cZXkbVzUd4/G/MCpOrI6AkIzRLF+fb2U9b0llBXoUrvvq2hlGpgJzQ7vM9cQ8E4cHgpPjW8z197ob9V+ZKM2nbqVLFrRpnxVRmEkyDg==
Job Requirements
Qualifications
0-2 years of experience in a related role
Basic level of experience in a related role (combination of education/experience)
Ability to exchange information in a clear and concise way
Effective verbal and written communication skills
Demonstrated ability to remain unbiased in a diverse working environment
0-2 years of experience in a related role
Basic level of experience in a related role (combination of education/experience)
Ability to exchange information in a clear and concise way
Effective verbal and written communication skills
Demonstrated ability to remain unbiased in a diverse working environment
