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Job Description
Job Purpose
The Debt Collections Officer / Finance Assistant & Collections Officer will play a dual role in ensuring timely collection of outstanding payments while supporting the finance department with day-to-day accounting and administrative tasks.
The role requires strong negotiation skills, attention to detail, and the ability to manage financial operations efficiently.
Job Responsibilities
Contact clients with overdue accounts via phone, email, and written correspondence.
Conduct visits to client offices to facilitate payment discussions and negotiate repayment arrangements.
Maintain accurate records of client communications, commitments, and follow-ups.
Investigate and resolve invoicing or payment-related queries.
Coordinate with sales, customer service, and legal departments when necessary.
Escalate high-risk or severely delinquent accounts in line with company policies.
Prepare and submit reports on debtors and overall collection performance.
Assist in preparing Purchase Orders and related purchase documentation.
Support invoice preparation, petty cash reports, and receipts.
Assist in compiling financial reports and documentation for audits.
Monitor customer PO utilization and escalate when required.
Provide administrative and accounting support to the finance team as needed.
The Debt Collections Officer / Finance Assistant & Collections Officer will play a dual role in ensuring timely collection of outstanding payments while supporting the finance department with day-to-day accounting and administrative tasks.
The role requires strong negotiation skills, attention to detail, and the ability to manage financial operations efficiently.
Job Responsibilities
Contact clients with overdue accounts via phone, email, and written correspondence.
Conduct visits to client offices to facilitate payment discussions and negotiate repayment arrangements.
Maintain accurate records of client communications, commitments, and follow-ups.
Investigate and resolve invoicing or payment-related queries.
Coordinate with sales, customer service, and legal departments when necessary.
Escalate high-risk or severely delinquent accounts in line with company policies.
Prepare and submit reports on debtors and overall collection performance.
Assist in preparing Purchase Orders and related purchase documentation.
Support invoice preparation, petty cash reports, and receipts.
Assist in compiling financial reports and documentation for audits.
Monitor customer PO utilization and escalate when required.
Provide administrative and accounting support to the finance team as needed.
Job Requirements
Job Requirements
4 - 6 years of experience in debt collection, credit control, or accounts receivable.
Educational background in finance, accounting, or related field (degree preferred).
Strong knowledge of financial systems and accounting principles.
Proficiency in MS Office (Excel mandatory); familiarity with accounting software (QuickBooks, Xero, SAP, etc.) is an advantage.
Excellent communication, negotiation, and problem-solving skills.
Strong attention to detail, accuracy, and confidentiality.
Ability to work independently and manage multiple tasks effectively.
Driving license is mandatory.
Prior experience in a debt collection company.
Knowledge of region's debt recovery laws and regulations
4 - 6 years of experience in debt collection, credit control, or accounts receivable.
Educational background in finance, accounting, or related field (degree preferred).
Strong knowledge of financial systems and accounting principles.
Proficiency in MS Office (Excel mandatory); familiarity with accounting software (QuickBooks, Xero, SAP, etc.) is an advantage.
Excellent communication, negotiation, and problem-solving skills.
Strong attention to detail, accuracy, and confidentiality.
Ability to work independently and manage multiple tasks effectively.
Driving license is mandatory.
Prior experience in a debt collection company.
Knowledge of region's debt recovery laws and regulations
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