Senior Programme Manager
JLL -
Dubai, United Arab EmiratesJob Details
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Job Description
Role Overview
We are seeking an experienced Senior Programme Manager to join our EMEA PMO team, based in Dubai, with responsibility for leading and coordinating strategic programmes across the MENA (Middle East and North Africa) region.
This role will serve as the regional champion for programme excellence, driving delivery of complex, multi-disciplinary initiatives that support JLL's growth and operational objectives across MENA markets.
Key Responsibilities
Programme Leadership & Delivery
Lead and manage multiple large-scale, cross-functional programmes across MENA region
Develop comprehensive programme roadmaps, timelines, and resource allocation plans
Ensure programmes are delivered on time, within budget, and to required quality standards
Coordinate with regional country heads and local market teams to ensure programme alignment
Oracle Partnership & Representation
Act as Oracle's representative across all programme management activities in MENA region
Ensure Oracle's interests, standards, and requirements are maintained throughout project lifecycles
Provide regular reporting and updates to Oracle stakeholders on programme performance
Represent Oracle in client meetings, steering committees, and key stakeholder engagements
Ensure Oracle's brand values and service excellence standards are upheld at all levels
PDS Collaboration & Project Delivery
Work closely with JLL's Project Development Services (PDS) teams to ensure seamless project execution
Monitor project budgets in collaboration with PDS teams to ensure financial targets are met
Implement robust project timeline management processes with PDS to guarantee on-time delivery
Establish clear governance frameworks between PMO and PDS for optimal project outcomes
Supply Chain Management & Oversight
Ensure accurate and efficient supply chain management across all MENA programmes
Implement supply chain governance processes and controls
Monitor vendor performance and ensure compliance with Oracle and JLL standards
Coordinate with procurement teams to optimize supply chain efficiency and cost-effectiveness
Maintain supply chain risk registers and mitigation strategies
Stakeholder Management
Build and maintain strong relationships with senior stakeholders across MENA markets
Facilitate programme steering committees and governance meetings
Provide regular programme updates and reporting to EMEA PMO leadership and Oracle stakeholders
Manage client expectations and communications for client-facing programmes
PMO Excellence & Process Improvement
Implement and maintain PMO standards, methodologies, and best practices across MENA
Experience
7+ years of programme/project management experience, preferably in professional services or real estate
3+ years of experience managing programmes in MENA region
Proven track record of delivering complex, multi-million dollar programmes
Experience working in matrix organizations and managing virtual teams
Technical Skills
Proficiency in programme management tools (Microsoft Project, Smartsheet, Jira, etc.)
Advanced Excel and PowerPoint skills
Experience with PMO frameworks and methodologies
Strong analytical and problem-solving capabilities
Language & Cultural Requirements
Fluent English (written and verbal) - essential
Arabic language skills highly preferred
Strong understanding of MENA business culture and practices
Experience working across diverse cultural environments
Key Competencies
Strategic thinking and business acumen
Exceptional leadership and team management skills
Strong communication and presentation abilities
Adaptability and resilience in fast-paced environments
Cultural sensitivity and regional market awareness
Results-oriented with attention to detail
What We Offer
Competitive salary and performance-based incentives
Comprehensive benefits package
Professional development and career advancement opportunities
Exposure to diverse, high-profile programmes across MENA
Collaborative, inclusive work environment
Opportunity to shape PMO excellence across a dynamic region
Travel Requirements: Up to 30% travel across MENA region
This role offers an exceptional opportunity to lead transformational programmes while building programme management excellence across one of the world's most dynamic commercial real estate markets.
We are seeking an experienced Senior Programme Manager to join our EMEA PMO team, based in Dubai, with responsibility for leading and coordinating strategic programmes across the MENA (Middle East and North Africa) region.
This role will serve as the regional champion for programme excellence, driving delivery of complex, multi-disciplinary initiatives that support JLL's growth and operational objectives across MENA markets.
Key Responsibilities
Programme Leadership & Delivery
Lead and manage multiple large-scale, cross-functional programmes across MENA region
Develop comprehensive programme roadmaps, timelines, and resource allocation plans
Ensure programmes are delivered on time, within budget, and to required quality standards
Coordinate with regional country heads and local market teams to ensure programme alignment
Oracle Partnership & Representation
Act as Oracle's representative across all programme management activities in MENA region
Ensure Oracle's interests, standards, and requirements are maintained throughout project lifecycles
Provide regular reporting and updates to Oracle stakeholders on programme performance
Represent Oracle in client meetings, steering committees, and key stakeholder engagements
Ensure Oracle's brand values and service excellence standards are upheld at all levels
PDS Collaboration & Project Delivery
Work closely with JLL's Project Development Services (PDS) teams to ensure seamless project execution
Monitor project budgets in collaboration with PDS teams to ensure financial targets are met
Implement robust project timeline management processes with PDS to guarantee on-time delivery
Establish clear governance frameworks between PMO and PDS for optimal project outcomes
Supply Chain Management & Oversight
Ensure accurate and efficient supply chain management across all MENA programmes
Implement supply chain governance processes and controls
Monitor vendor performance and ensure compliance with Oracle and JLL standards
Coordinate with procurement teams to optimize supply chain efficiency and cost-effectiveness
Maintain supply chain risk registers and mitigation strategies
Stakeholder Management
Build and maintain strong relationships with senior stakeholders across MENA markets
Facilitate programme steering committees and governance meetings
Provide regular programme updates and reporting to EMEA PMO leadership and Oracle stakeholders
Manage client expectations and communications for client-facing programmes
PMO Excellence & Process Improvement
Implement and maintain PMO standards, methodologies, and best practices across MENA
Experience
7+ years of programme/project management experience, preferably in professional services or real estate
3+ years of experience managing programmes in MENA region
Proven track record of delivering complex, multi-million dollar programmes
Experience working in matrix organizations and managing virtual teams
Technical Skills
Proficiency in programme management tools (Microsoft Project, Smartsheet, Jira, etc.)
Advanced Excel and PowerPoint skills
Experience with PMO frameworks and methodologies
Strong analytical and problem-solving capabilities
Language & Cultural Requirements
Fluent English (written and verbal) - essential
Arabic language skills highly preferred
Strong understanding of MENA business culture and practices
Experience working across diverse cultural environments
Key Competencies
Strategic thinking and business acumen
Exceptional leadership and team management skills
Strong communication and presentation abilities
Adaptability and resilience in fast-paced environments
Cultural sensitivity and regional market awareness
Results-oriented with attention to detail
What We Offer
Competitive salary and performance-based incentives
Comprehensive benefits package
Professional development and career advancement opportunities
Exposure to diverse, high-profile programmes across MENA
Collaborative, inclusive work environment
Opportunity to shape PMO excellence across a dynamic region
Travel Requirements: Up to 30% travel across MENA region
This role offers an exceptional opportunity to lead transformational programmes while building programme management excellence across one of the world's most dynamic commercial real estate markets.
Job Requirements
Drive continuous improvement initiatives to enhance programme delivery efficiency
Establish and monitor programme KPIs and success metrics aligned with Oracle requirements
Mentor and develop local programme management capabilities
Regional Coordination
Act as the primary PMO liaison for MENA region within the broader EMEA structure
Coordinate cross-regional programmes and initiatives
Ensure compliance with regional regulatory requirements and cultural considerations
Support business development activities through programme management expertise
Required Qualifications
Education & Certifications
Bachelor's degree in Business, Engineering, or related field
PMP, PRINCE2, or equivalent programme management certification preferred
Advanced degree (MBA) is advantageous
Establish and monitor programme KPIs and success metrics aligned with Oracle requirements
Mentor and develop local programme management capabilities
Regional Coordination
Act as the primary PMO liaison for MENA region within the broader EMEA structure
Coordinate cross-regional programmes and initiatives
Ensure compliance with regional regulatory requirements and cultural considerations
Support business development activities through programme management expertise
Required Qualifications
Education & Certifications
Bachelor's degree in Business, Engineering, or related field
PMP, PRINCE2, or equivalent programme management certification preferred
Advanced degree (MBA) is advantageous
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