Customer Relationship Management Administrator

???? Embark on an Epic Tech Adventure with Smart Technology Solutions! ????Hey there, Tech Enthusiast! Welcome aboard Smart Technology Solutions, the IT wonderland where we sprinkle tech magic across the MENA region from our HQ in Jeddah to the savannas of Africa! ????????We're like a lush garden of opportunities where today's newbies blossom into tomorrow's leaders. Yep, our seniors were once the rookies, and now they're passing the torch to you! ???????? We’re scouting for zealous souls eager to dive into the worlds of Learning, Training, and Support. If you're the kind of person who juggles fun and results with ease and greets change like an old friend, you’re the MVP we need on our dream team! ????‍♂️???????? Why Us? Here's the Scoop:We're the cool kids of the corporate playground, where growth is our favorite game, and coffee breaks are legendary. ☕????We've got a seat with your name on it, in a workspace where the vibes are as bright as your future. ????????Ready to level up? We've got the growth ladder ready for you to climb. ???????????? Summary:we're on a quest to find a CRM Administrator, not just any mundane mortal, but a true Wizard of Workflows, a Sultan of Systems, ready to enchant our CRM platform into a magical carpet that flies our sales and customer service to new heights. ???????? What Are Your Duties?System Sorcery: ???? Command the realms of our CRM like a grand vizier, ensuring it serves our kingdom with grace, speed, and efficiency. Tailor this digital genie to our unique quests and demands.Mystical Mentorship: ????‍♂️ Educate our caravan of users with the arcane arts of CRM mastery, from mystical manuals to spellbinding sessions, and provide a guiding light through their digital dilemmas.Adoption Advocacy: ???? Be the beacon that showcases the untold value of our CRM across the lands, making it as essential to our people as water in the desert.Data Divination: ???? Employ your crystal ball (aka data analysis tools) to unveil insights into our market maneuvers, customer conversations, and the secret spells for success.Integration Ingenuity: ⚙️ Collaborate with the mystical beings of IT and external realms to weave our CRM seamlessly with other tools and talismans, enhancing our digital dexterity.Process Perfection: ???? Seek out the scrolls of improvement, transforming our sales and customer engagement incantations to be more potent and efficient.Guardian of the Grimoire: ????️ Safeguard our precious scrolls of customer data with the highest honor, ensuring compliance with the celestial laws of data protection.???? Qualifications:CRM Craftsmanship: Expertise in the mystical lore of CRM platforms, particularly Odoo.Technical Talent: Adept at the spells of system configurations, the potions of integrations, and the charms of customizations.Sage of Support: Possessing the eloquence of a thousand poets to educate, engage, and enchant our users.Seer of Strategies: With eyes that see beyond the mere mortals’ data, translating numbers into narratives.Sales Savvy: Understanding the bazaar of sales, knowing how our digital genie can best serve its masters.Odoo: A profound knowledge of Odoo's secret chambers – its functionalities, modules, and magic spells for customization.What we Offer:Competitive salary based on experience and qualifications.Full on-the-job training & support.Fun working environment and culture.Great opportunity for advancement.#We See Equal at SMART:At our organization, we value diversity and are an equal-opportunity employer. Our employees come from a wide range of backgrounds, experiences, and perspectives. We'd want to include yours as well. Are you prepared to dazzle us with your brilliant ideas?Our Core Values:???? DELIVER WOW THROUGH SERVICE???? EMBRACE AND DRIVE CHANGE???? CREATE FUN AND A LITTLE WEIRDNESS???? BE ADVENTUROUS, CREATIVE, AND OPEN-MINDED???? PURSUE GROWTH AND LEARNING???? BUILD OPEN AND HONEST RELATIONSHIPS WITH HUMAN COMMUNICATION????‍????‍???? BUILD A POSITIVE TEAM AND FAMILY SPIRIT???? DO MORE WITH LESS???? BE PASSIONATE AND DETERMINED???? BE HUMBLEOur Vision:We are an Extremely Trusted & Fun Technology Provider, with a humanly WoW Service that always exceeds our client’s expectations. We add value to our employees, suppliers, and clients and are their family and friends. Our services will cover the Middle East and Africa. And we will be dominating the IT Services for Small & Mid-sized businesses in terms of the number of satisfied clients. We want to be from well-known companies that have great cultures and working environments.