Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.Job DescriptionTo ensure the smooth conduct of the shift through customer-focused service delivery and effective staff supervision. To assist management in running the outlet ensuring maximum guest satisfaction and adherence to consistent standards, through proper planning and organization of F&B operation and administration.Supervise and oversee the operation/section to maintain service standardsCheck on employees’ discipline, grooming standards and punctualityCheck on guests’ satisfaction levels and properly handle feedback and follow-upPerform opening and closing duties as assignedAssist the Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employeesAssist in employees’ development, counselling and resolving staff conflictReport any complaints, incidents or any other irregularities to ManagementEnsure that operating equipment is maintained and service and storage areas are kept safe and cleanHelp minimize waste, neglect, breakages and mishandling of supplies and equipmentCarry out light cleaning and maintenance of the pantry areaMonitor quality of food and beverage products in every orderTo ensure that guests receive the attention and service they requirePerform trainer tasks and conduct training for all staff as assigned by Restaurant ManagerTo motivate, coach and project a positive attitude at all timesHelp manage employees’ performance appraisals and performance logsAble to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures. Carry out any other duties as and when assigned by the Management of the HotelAssist other Food & Beverage Outlets in their operations within peak times when neededPersonal AttributesExcellent reading, writing and oral proficiency in English and RussianExperienced in all aspects of restaurants serviceMust be well-presented and professionally groomed at all times Excellent leader and trainer with solid motivational and teamwork skillsAttention to detail and strong interpersonal skills to deal with diverse staffQualificationsHotel Restaurant Management graduateExperienceMinimum 2 - 3 years Hotel experience with at least 1 year in a 5 star luxury operation environment