About ServiceAgent

ServiceAgent provides 24/7 AI agents to supercharge field service businesses. Our platform seamlessly automates hiring, marketing, sales, and operations so businesses can save time, cut costs, and scale faster than ever. We pride ourselves on delivering tangible results to our clients and fostering an environment that encourages professional growth and innovation.

Role Overview

We’re seeking a motivated and results-oriented Appointment Setter to join our team on a contract basis. In this role, you’ll be the first point of contact for potential clients, with the objective of scheduling discovery calls between qualified leads and our executive team. Your compensation will be tied to the success of the appointments you set—earning a percentage of every deal that closes from those appointments.

Key Responsibilities

Prospect Outreach

Identify potential clients through lead-generation methods such as cold calling, emailing, social media, and networking.

Research leads to ensure the highest possible conversion rates.

Initial Engagement & Qualification

Initiate contact with leads (via phone, email, or other channels).

Qualify leads to ensure they align with the field service niche and our target client profile before scheduling calls.

Scheduling Discovery Calls

Arrange detailed discovery meetings with the executive team.

Manage calendars and scheduling for smooth hand-offs and efficient workflows.

Follow-Up & Relationship Building

Maintain regular follow-up with prospects who have shown interest but aren’t ready to schedule immediately.

Keep thorough records of communications and status updates in our CRM system.

Performance & Reporting

Track your outreach and call metrics to identify areas for improvement.

Provide regular updates to the executive team on lead quality, scheduling success rates, and overall pipeline health.

Compensation

Commission-Only Structure: You will be paid a percentage of every deal that closes from the appointments you set.

This means your earnings are directly tied to the success and quality of the leads you bring in.

Specific commission rates can be discussed during the interview process.

What We Offer

Flexible Work Environment: Fully remote role with flexible scheduling, as long as core responsibilities and targets are met.

Growth Opportunities: Potential to expand your role into more advanced sales or account management positions based on performance.

Support & Training: Access to training materials, regular check-ins, and close collaboration with the executive team.